Terms and Conditions


Privacy

Trust us when we say this, we will not share your personal information with anyone. And no spam mails. 

Payment

All prices are quoted in Thai baht. Currently you can make your purchases by bank deposit. After placing your order, you will be able to see the bank account details where you can transfer the payment for your order. You will also receive a mail with these details. Once the payment is received, we will process your order.

Delivery within Thailand

We offer free delivery on all our purchases within Bangkok. We mostly send our orders through Thailand Post. If you haven't received your order within specified delivery dates, please notify us within 10 days.

 International delivery

Yes, we do ship worldwide but there is a shipping cost involved based on location. Choose your location at checkout and shipping will be calculated based on it. If you don't see your location or experience any problem, write to us at nickandnishka@gmail.com or message us on Instagram/FB/LINE and let us know your location and we will let you know about the delivery cost.

Customs fees

Please note that all shipments to destinations outside of Thailand may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s responsibility. Please refer to your customs department for guidance.

Order time

All orders for items in stock are shipped within 2-3  working days of receiving the order. If you place an order during the weekend (Sat-Sun) or public holiday, we might see your order only on the next working day. In case you want to order an item that appears out of stock, please get in touch with us through Facebook, Instagram or LINE.

https://www.facebook.com/nickandnishka/

https://www.instagram.com/nickandnishka/

LINE - @nickandnishka

Confirmation

By approving these terms & conditions and confirming your order, a binding agreement is entered into. When we have received your order, you will receive an automatic e-mail confirming your order. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a correct shipping address for the specified delivery times.

Return Policy

We only want people to love what they buy from us. So, if you are not happy with the product you have received, we would be happy to provide an exchange or refund. We will follow the following guidelines for our return process:

You inform us within 2 days of receipt of the garment and the product should reach us back within 7 days from the date you received the product.

Product is unused and in its original condition with all tags retained. The apparel must be unworn and unwashed.

You must have your receipt/invoice.

Products purchased on sale/discount or at exhibitions cannot be returned. 

In case you do not want a replacement or a replacement is not available, we would give you an option to choose between 100% cash refund or a credit. Refunds will be processed within 10 days of receipt of the product in our warehouse.

In case you exchange a product, the new item must be equal or greater than the price of the items being returned. Please note that a product that you are interested in might become unavailable by the time your returned item reaches us. These cases will be managed on a case-to-case basis.

You need to send the product back to the following address at your own cost-

15, Soi Patannawed 12, Pridi 26, Sukhumvit 71, Wattana, Phra Khanong Nuea, Bangkok - 10110

For your returns, we suggest you use a shipping method that allows you to track the package as we are not responsible for items lost in transit

Price

We reserve the right to change the prices. However, we will not change the price of an order already made.

International copyrights

All content on our website is exclusively our property and is protected by international copyright laws.